Frequently Asked Questions
WHAT DO THE WATER RESISTANT RATINGS MEAN?
Well, to start water resistant ratings are a way of telling you how much exposure to water a watch can handle. In general many watches have a basic water resistant level of 5 ATM or 50 Meters. This basic level of water resistance allows for washing the hands and taking a shower. It is not recommended that you swim with the watch or fully submerge it, as water could sneak past the seals. A 10 ATM or 100 Meter rating will allow you to swim and surf with the watch. This level of water proofing is enough for most people if you are not planning of taking it spear fishing or diving into pressured waters. A 20 ATM or 200 Meter watch will be the first step into what most people would consider dive watch territory. Meaning with this rating you can feel confident taking the watch swimming, spear fishing, and even diving. This rating is given to watches that undergo rigorous tests to ensure they can withstand the water pressures of these activities. It is important that for 20 ATM and above ratings, the watch be made from the highest quality materials to ensure no weak points when undergoing the pressures at these depths. If the watch does not have a water resistant rating it means that no efforts were taken to ensure that the watch is water tight. Meaning no seals or gaskets are installed to keep water out. If your watch is not water resistant it is not recommended to expose it to any type of water as it will likely cause permanent damage. Choosing the right water rating for you will depend on what you plan to do with the watch and the activities you like to do.
WHAT TYPE OF BATTERY DOES MY WATCH USE?
To determine the type of watch battery your watch uses, please refer to your watch manual which can be found by clicking this link. Located your watch and download your manual which will share with you the type of battery that it uses. Different watch battery brands have different life spans so do you research before making a decision if you decide to use a different brand than the one it came with. It is recommended if you stop using your watch for a significant amount of time to pull the crown into the set position in order to stop the battery from running and draining while not in use. The same is recommended for digital but rather to turn the watch off. Automatic movement watches will stop working when you stop moving it. Many people will mistake this for being dead, in this case it just needs to be worn so the reserve batteries can recharge. Once you've worn it for a while you can reset the watch to the correct time. It is recommended to use a watch winder to continuously move the watch, keeping the batteries charged in order to maintain accurate time while not being worn. If you have additional questions feel free to email us and we can help solve any problems you might have in this area.
WHERE SHOULD I TAKE MY WATCH TO GET SERVICED?
Where is the best place to take a watch that needs servicing or repairs? It is recommended that you take your watch to a licensed watch repair specialist to perform any and all servicing or repairs that your watch may require. Performing the work yourself will lead to a void in your watches warranty and could cause significant damages. It is also important to note that manipulating or opening of the case-back within the first year of owning the watch will lead to a void in the warranty as well. If you encounter an issue with your watch within the first year it is recommended that you contact us before taking your watch to a specialist or attempt to work on the watch yourself. After the warranty period is over it is recommended to have your watch regularly checked and serviced by a licensed professional. Rubber gaskets harden overtime and these are what keep your watch watertight, it is recommended to have these checked yearly to ensure they are performing correctly and still doing their job. Especially if your watch is constantly being exposed to salt water, as salt water is highly corrosive to rubber gaskets.